How to Add Time Clock to your Online Account

Before you Start 

Prior to adding a clock, the online account should be created, the employees should be synced or added to it, and the work site location of the site should be specified

To begin, log in to your online account using the login ID and password you created at the time of account setup, In case of BambooHR customers, the BambooHR Login credentials can be used to access the online account.

Adding a worksite Location:- 

The worksite location must be specified before the clock installation. This allows you to track employee attendance from a specific work location, and employees can also be allowed or restricted from clocking in through a specific work site.

After you’ve logged into your account, Select ‘Sites’ from the left-hand menu, then click ‘Add Sites’ in the top right corner of the page, fill out site details, and save the site.

Adding a time clock:-

Please ensure that the following prerequisites are met before adding the Time clock.

1:- Mac Address and Serial Number – The Mac address and serial number should be obtained from the clock in order to update the online system. Here is the navigation to obtain the Clock Serial number and Mac Address.

For STC500 Series Models: On Time Clock (physical device), select Menu  -> Scroll down using the down arrow key to System Info -> Device Info.

For Face Readers: On Time Clock (physical device), select Menu  -> scroll down to select System Info -> Device Info.

2:- DHCP :- The DHCP should be enabled :- Here is the navigation to enable DHCP

Main Menu > Connections > Ethernet > DHCP 

To add a Time Clock:- Select ‘Time Clocks’ from the left-hand menu, Click on “Add Time Clock,” assign a Site to the clock, and Enter the time clock’s serial number and Mac Address, Timezone (Mac address should include entries for “:”). Click on Save.

The clock’s default status should be clocked in, as the system will handle the punch patterns automatically.

Setting up Time Clock with Wireless Connection

The time clock can be connected to the internet either via WIFI or Ethernet.

Prerequisite:- You must know your wireless network name(SSID) and wireless network password to be able to set up Time Clock for the wireless connection.

WiFi Setup for Fingerprint/ID Readers

Use the following steps on the Time Clock Device:

1. Launch the Time clock menu by pressing the “M” key and select “Comm”

2. Select “Wireless Lan”, and select the wireless network you would like to connect to by using the up and down arrows; once the network is highlighted, press the “M” key again, and this will launch the “WiFi Setup” screen

3. Use the down arrow to get the cursor into the Pass box.

4. Enter the password for your wireless network. If you need to enter the alphabet, then press the * key and press the alphabet key you would like to enter; it will display the numbers corresponding to the alphabet; press the number to be able to enter the alphabet. If you need to enter special characters, press the * key one more time to launch special character mode. Once done entering alphabets or special characters, press the Esc key once to exit alphabet mode.

5. Recommended: Set IP Address to ‘DHCP.’  Alternatively, If you would like to assign a static IP address to the device, then set IP Address to ‘Manu’ and enter the IP Address, NetMask (also known as Subnet), and Gateway (which is your WiFi router IP address).
6. Scroll down to select the “Ok” button and press OK to save the updates.

7. Press the Esc key three times to exit from the main Menu

8. Push and hold the time clock shut down button to turn off the time clock.  Push the same button again to turn on the time clock.

9. Verify that clock is connected to the network: Press the “M” key, and select “Comm”->”WiFi Setup”, at the bottom of the screen, you should see the IP address, NetMask, and Gateway addresses (e.g. 192.168.1.101). If you see these addresses, that indicates the device is connected to the network. If you do not see addresses, please follow steps 4 through 9 again.

10. Launch the Time clock menu by pressing the M key,  select “Comm,” select “Network,” enter the following numbers in the IP Address field: 1.0.0.0, Save Network Settings, and exit from the Menu.

11. Reboot the time clock and wait for 2-3 minutes to check the status of the time clock; log in to your online account, then select time clocks from the menu options on the left-hand side of the application.

How to verify the Time clock is connected to your network, 

To verify the time clock is connected to your network, you should be able to ping the IP address of the time clock from any computer on the same network. On the windows computer, type ‘cmd’  and press enter; on the cmd window, type the following (IP address of the clock is as found in step # 9 above)

Ping <IP address of the clock>

Above command should return successful ping messages. If you receive messages like ‘destination host unreachable’ or ‘Ping request could not find the host’ that would mean the device is not connected on the network.

WiFi Setup for Face Readers

Use the following steps on Time Clock Device:

1. Launch Time clock menu by pressing Menu option (6 squares icon) on home screen or M key, select “Comm”

2. Select “Wireless Network”,  select the wireless network you would like to connect

3. Enter the password for your wireless network. Press OK twice after entering your password, to go back to password entry form.

4. Press “Connect to WIFI(OK)”  to connect to wireless network

5. Verify that clock is connected to the network: You should see the message “Connected” for the wireless network after step 4 above. If you do not see “Connected” status, reenter password for your network and try connecting again. Press Esc few times to exit from the Menu.
   
6. Launch Time clock menu by pressing Menu option (6 squares icon) on home screen, select “Comm”, select “Ethernet” enter following numbers in IP Address field : 1.0.0.0, Save “Ethernet” and exit from the Menu.

Setting up Time Clock with Ethernet/Cable Connection Fingerprint Reader

Use following steps on Time Clock Device:

1. Connect ethernet cable to the time clock and restart the time clock by turning it off and back on.

2. Wait for 3 minutes and check the time clock status under your account online as mentioned in STEP1 above. If the clock is online you are all set, you skip rest of the steps for time clock setup.

3. To assign timeclock an IP address manually on the network, launch Time clock menu by pressing M key,  select “Comm”

4. select “Network”.  Follow next steps only if you would like to assign static IP address to the time clock.  Enter your network numbers in IP Address field (The IP you would like to assign to this device) , NetMask (also called Subnet Mask typical values are 255.255.255.0) and Gateway IP  (Your router IP address)

5. Scroll down to select “OK”, Save settings. Press “Esc” few times to exit from the menu.

Ethernet Setup for Face Readers

Use the following steps on the Time Clock Device:

1. Connect an ethernet cable to the time clock and restart the time clock by turning it off and back on.

2. Wait for 3 minutes and check the time clock status under your account online as mentioned in STEP1 above. If the clock is online you are all set, you skip the rest of the steps for time clock setup.

3. To assign timeclock an IP address manually on the network, launch the Time clock menu by pressing the Menu option (6 squares icon) on the home screen or M Key, and select “Comm”.

4. Select “Ethernet” and enter your networks numbers in IP Address field (The IP you would like to assign to this device), NetMask (also called Subnet Mask typical values are 255.255.255.0) and Gateway IP  (Your router IP address). Enter DNS server, if you do not know your DNS server then enter Gateway IP (Your router IP address) in DNS server settings.

5. Press “Esc” a few times to exit from the menu.

Note: After completing network connections using one of the following methods, you should be able to see the Time Clock status in the web app as online (a green check mark) under the status of Time Clock.