How to Add a Time Clock to Your Online Account

Setting up a time clock in your online account allows you to track employee attendance accurately. Follow this guide to add a time clock, configure its settings, and ensure connectivity through Wi-Fi or Ethernet.

---

Before You Start

Ensure the following prerequisites are met before adding a time clock:

1. Online Account Setup: Your NextGen Workforce account should be created.

2. Employee Sync: Employees should be added or synced to the account.

3. Worksite Location: Define where employees can punch in.

For BambooHR Users: You can log in using your BambooHR credentials.

---

1: Adding a Worksite Location

Before adding a time clock, specify the worksite location for tracking attendance.

1. Log in to your account.

2. Go to Sites from the left-hand menu.

3. Click Add Sites (top right corner).

4. Fill out the site details.

5. Click Save.

   To read an in detailed help article on How to create Sites, Click on the Link.

---

2: Adding a Time Clock

Check Device Information

Before adding the time clock, retrieve its MAC Address and Serial Number.

For STC500 Series Models:

• On the physical device, go to:
  Menu > System Info > Device Info

For Face Readers:

• On the device, go to:
  Menu > System Info > Device Info

---

Enable DHCP (Dynamic Host Configuration Protocol)

DHCP allows automatic network configuration.

1. On the time clock device, go to:
   Main Menu > Connections > Ethernet > DHCP

2. Enable DHCP.

---

Add the Time Clock to Your Online Account

1. Go to Dashboard > Select Time Clocks from the left-hand menu.

2. Click Add Time Clock.
   

3. Assign a Site to the clock.

4. Enter:

   • Time Clock Serial Number

   • MAC Address (include colons :)

   • Time Zone

5. Click Save.
   

Tip: The system will handle punch patterns automatically, so ensure the default clock status is set to “Clocked In”.

---

3: Setting Up Time Clock with Wireless Connection (Wi-Fi)

Ensure you have the Wi-Fi network name (SSID) and password.

Wi-Fi Setup for Fingerprint/ID Readers

1. On the Time Clock Device, press “M” key to access the menu.

2. Select Comm > Wireless LAN.

3. Use arrow keys to select the Wi-Fi network, then press “M” again.

4. Enter the Wi-Fi password:

   • To enter letters, press * and then the corresponding number key.

   • To enter special characters, press * twice.

5. Enable DHCP or enter a Static IP manually.

6. Scroll down to select OK, then press OK to save.

7. Press Esc three times to exit.

8. Restart the time clock by holding the power button.

9. Verify connection:

   • Press M > Comm > Wi-Fi Setup.

   • You should see the IP Address, NetMask, and Gateway.

10. Set Ethernet IP Address to 1.0.0.0:

• Press M > Comm > Network > IP Address > 1.0.0.0.

11. Restart the device.

How to Check Network Connection

• On a Windows computer, open Command Prompt (cmd).

• Type:

  ping <Time Clock IP Address>

• If you receive a successful ping, the clock is online.

---

4: Setting Up Time Clock with Ethernet (Wired Connection)

1. Connect an Ethernet cable to the time clock.

2. Restart the time clock.

3. Wait 3 minutes and check the time clock status online.

If the time clock is online, you can skip the remaining steps.

Assign a Static IP (Optional)

1. Press “M” to open the menu.

2. Go to Comm > Network.

3. Enter:

   • IP Address (Static)

   • NetMask (Subnet Mask) (default: 255.255.255.0)

   • Gateway IP (Router’s IP Address)

   • DNS Server (use Gateway IP if unsure).

4. Save settings and exit.

Check Connection Status

Once connected, the time clock status in the web app should show:
✅ Online (Green Check Mark)

---

Need Help?

If you encounter any issues, contact NextGen Workforce Support.

📞 Support Link: NextGen Workforce Support